WIN November 2019

Benefits of INMORew rds

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following about their concerns on report- ing issues: “Number one would be, will I get people into trouble and number two, will I be looked on differently by the ser- vice. Will I get as much?” Another participant echoed these sen- timents: “And then I remember someone said, you had better watch, they could send her back to you, you know.” A second participant spoke of their fears: “You are always afraid to take on the service for fear that you are going to be penalised… that there may be a knock on from challenging the service.” This partici- pant found a way to get an issue addressed and said: “I have always gone to the top. There is no point going through this, I go straight to the [top] person here.” Conclusion Families have to navigate the landscape of disabilities without a road map or sign- posts. They also have to fight for services for their relatives and yet they recognise that they are dependent on the service provider. Families need information in a timely manner and this study highlighted a clear lack of engagement with families by the services. The depreciation of the disabilities budget since 2008 has been felt across the board by

that as this was now national policy and their relative would be moving to a com- munity service. The safety and security of residential care was now being taken away from them. The loss of the service they knew, the relationships that they had developed with the dedicated staff mem- bers and the trust that they had built over the years was suddenly going to be taken away. Just as these family members had found a service they were happy with, they were on the battle field again. A participant whose son had complex needs said: “He is likely to dart across the road” and “he needs to be in a centre with walls around him for his own safety”. Another family member said that her relative was going to be put on a housing list, but nobody could tell her where this was going to be. The families spoke about their frustration at times when advocating on behalf of their relative or having issues addressed. Issues of concern Some families highlighted difficulties they encountered when they needed issues addressed. Some of the participants did not want to make a complaint as they were afraid that it would affect the service they required. One participant said the

people with intellectual disabilities, their families and staff. Everyone is trying to do more with less and this has put huge strain on the care that can be offered. This study clearly highlights that there is a recognised need for improvement in communication and a greater level of engagement with fam- ilies at local and national level. Jacinta Mulhere is a member of the INMO RNID Section References 1.Sweeney J,Mitchell D.(2009) A Challenge to nursing: an historical review of intellectual disability nursing in the UK and Ireland.Journal of Clinical Nursing 18, 2754-2763 2.Sheerin F.(2000) Mental Handicap Nursing, In: Robbins (Ed.) Nursing and Midwifery in Ireland in the Twentieth Century Dublin.An Bord Altranais,Dublin,163-175 3.Woods M.(2006) The contours of learning/intellectual disability In: McCluskey D.(ed) Health policy and Practice in Ireland,University College Dublin Press,Dublin, 171-187 4.Wolfensberger W.(1973) Social role valorisation: proposed new term for the principles of normalisation. Mental Retardation 21,234-9 5.Health Service Executive (2011) Time to move on from Congregated setting,A Strategy for Community Inclusion.Health Service Executive,Dublin 6.Disability Federation of Ireland (2015) Pre-Budget Submission: No Recovery Without Us 7.Finch J.(1990) ‘The politics of community care in Britain’,pp.34-58 in C Ungerson (ed.),Gender and Caring: Work andWelfare in Britain and Scandinavia.London: Wheatsheaf 8.Colaizzi PF.(1978) Psychological research as the phenomenological views it, in Valle T.& King M. (ed) Existential- Phenomenological Alternatives for Psychology Oxford University,Press Oxford 48-71 Savings of € 695

Benefits of INMORewards

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Lowest price Life Insurance PLUS a 5% discount!**** No refund, no fee Tax Return Service. † means9consecutivemonths from the 1stof themonth following thedate thatyouareacceptedasamemberof theSchemeby the InsuranceCompany.Youmustapply to join the INMO Income ProtectionSchemewithin3monthsof joining INMORewards toavailof this freeoffer.Thisoffer isnotavailable toexistingmembersof the INMO IncomeProtectionScheme.Terms&conditions apply.Benefits are subject to acceptance of a claim. ** € 70 off is based on theminimum premium of € 294.75, inclusive ofGovernment levy.Only available to new Cornmarket Car Insurance Cu tomers.Only available o INMO Rewardsmembers taki g out car insurance throughCornmarket’sNurses&Midwives’Car Insurance SchemeunderwrittenbyAviva Insurance Limited.You must request aquotewithin 1 yearof joining INMORewards.Entry criteria, terms& conditionsapply. ***Onlyavailable tonewCornmarketHome InsuranceCustomers. € 120off isbasedon the minimum premium of € 302.52, inclusive ofGovernment levy.Only available to INMO Rewardsmembers taking out anAllianzhome insurancepolicy throughCornmarket.Youmust request a quotewithin 1 yearof joining INMORewards. ****Lowest Pricematchoffer is € 13.13 forMortgage Protectio Plans and € 15.15on LevelTermplanspermonth.Subject to aminimumpremiumof € 20permonth. † Tax returnservice isprovidedbyMidasand isavailableoneyearafter joining INMORewards.Midas isa tax-basedserviceandnota regulatedfinancialproduct.CornmarketRetail TradingLtd. isawholly-ownedsubsidiaryofCornmarketGroupFinancialServicesLtd.Aviva InsuranceLimited,tradingasAviva, isauthorisedby thePrudentialRegulationAuthority in theU.K.and is regulatedby theCentralBankof Ireland forconductofbusiness rules.Allianzplc is regulatedby theCentralBankof Ireland.CornmarketGroupFinancialServices Ltd. is regulatedby theCentral Bankof Ireland.Amemberof the Irish LifeGroupplc. Irish LifeAssuranceplc. is regulatedby theCentralBankof Ireland.Telephonecallsmaybe recorded forqualitycontroland trainingpurposes. For full terms and conditions, please see the Rewards Flyer. To avail of these offers, you must have signed up to INMO Rewards within 3 months of joining the INMO on or after 1st October 2015. Lowest price Life Insurance PLUS a 5% discount!**** No refund, no fee Tax INMO Rewards are provided by Offers are effective from 1st November 2015 and are subject to change.You can only avail of Rewards programme offers once through Cornmarket.Only one discount can be usedwith each eligibleproposal.Discountsabovemustbe requestedatquotationstageandcannotbe issued retrospectively.*Savingsbasedonan INMOmemberearningasalaryof € 35,000.Thefirst9months INMORewardsareprovidedby

9 months FREE Income Protection worth €506!* €70 OFF Car Insurance!** €120 OFF Home Insurance!*** 9 months FREE Income Protection worth €506!* €70 OFF Car Insurance!** means 9 consecutive months from the 1st of the mo th followi g th date that you are accepted as a member f the Scheme by the Insurance Company.You must apply to join the INMO Income Protection Scheme within 3 months of joining INMO Rewards to avail of this free offer.This offer is not available to existing members of the INMO Income Protection Scheme.Terms & conditions apply. Benefits are subject to acceptance of a claim. ** € 70 off is based on the minimum premium of € 294.75, inclusive of Government levy. Only available to new Cornmarket Car Insurance Customers. Only available to INMO Rewards members taking out car insurance through Cornmarket’s Nurses & Midwives’ Car Insurance Scheme underwritten by Aviva Insurance Limited. You must request a quote within 1 year of joining INMO Rewards. Entry criteria, terms & conditions apply. ***Only available to new Cornmarket Home Insurance Customers. € 120 off is based on the minimum premium of € 302.52, inclusive of Government levy. Only available to INMO Rewards members taking out an Allianz home insurance policy through Cornmarket. You must request a quote within 1 year of joining INMO Rewards. ****Lowest Pricematch offer is € 13.13 for Mortgage Protection Plans and € 15.15 on Level Term plans per month. Subject to a minimum premium of € 20 per month. † Tax return service is provided by Midas and is available one year after joining INMO Rewards.Midas is a tax-based service and not a regulated financial product.Cornmarket Retail Trading Ltd. is a wholly-owned subsidiary of Cornmarket Group Financial Services Ltd.Aviva Insurance Limited,trading as Aviva, is authorised by the Prudential Regulation Authority in the U.K.and is regulated by the Central Bank of Ireland for conduct of business rules.Allianz plc is regulated by the Central Bank of Ireland.Cornmarket Group Financial Services Ltd. is regulated by the Central Bank of Ireland.A member of the Irish Life Group plc. Irish Life Assurance plc. is regulated by the Central Bank of Ireland.Telephone calls may be recorded for quality control and training purposes. Offers are effective from 1st November 2015 and are subject to change. You can only avail of Rewards programme offers once through Cornmarket. Only one discount can be used with each eligible proposal.Discounts above must be requested at quotation stage and cannot be issued retrospectively.*Savings based on an INMO member earning a salary of € 35,000.The first 9 months

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